Frequently Asked Questions

 Yes! We use organic, non-GMO butters, oils, salts, and botanicals whenever possible. Every ingredient is chosen with intention to nourish, protect, and transform your skin.

  Because our body crèmes are made with natural butters (like shea and mango), a bit of texture can form when they experience temperature changes or inconsistencies. This happens when the butters melt slightly in warmer environments and then resolidify at different rates when temperature cools, creating tiny butter crystals (the grit feel). It’s completely natural and doesn’t affect the quality, moisture, or performance of your product.

✨ Tip: Store your body crème in a cool, consistent temperature to maintain its smooth texture.

 Our formulas are crafted to be gentle and free from harsh chemicals, parabens, and phthalates. However, since everyone’s skin is unique, we recommend doing a patch test before full use. 

 Our body butters, oils, and scrubs are anhydrous (water-free), so they don’t require preservatives. We do use natural Vitamin E as an antioxidant to extend shelf life. For products that may require it, we use safe, skin-friendly options. 

 Shelf life varies by product type:

• Body Butters & Oils: 9-12 months
• Scrubs & Soaks: 6–9 months (store in a cool, dry place)
• Face Oils & Grooming Oils: 9-12 months

Keep containers tightly sealed and away from direct sunlight for best results.

Use a scoop or similar tool to collect product to maintain integrity and shelf-life of product.

 Yes! BLOOM Signature Skincare is proudly cruelty-free. We never test on animals—only on ourselves, family, and friends who love natural skincare. 

 Many of our products are safe, but some essential oils may not be recommended during pregnancy. Please consult your healthcare provider before use, and feel free to reach out so we can guide you toward our gentlest options. 

 Our products are designed to nourish and support overall skin health using natural ingredients. While many customers with sensitive or problem-prone skin see great results, we are not medical providers, and our products are not intended to diagnose or treat conditions. 

 Keep products in a cool, dry place away from direct heat and sunlight. Avoid introducing water into jars (especially scrubs and soaks) to prevent clumping or shortening shelf life.

 We handcraft products in small batches to ensure freshness. Please allow 3–5 business days for processing before shipping. Delivery times vary based on your location. 

 For safety reasons, we cannot accept returns on opened products. If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can make it right. 

 Yes! We love creating intentional blends. Contact us to discuss custom orders for personal use, gifts, or special events. 

You may also request a product to be unscented and only the natural scents of the ingredients with shine. 

 Visit our Ingredients Education Tab, where we break down the purpose and benefits of each butter, oil, salt, and botanical we use. Transparency and education are part of our mission.